Return Policy

If, for any reason, you are not satisfied with your purchase or if it does not meet your requirements, please contact us at the following address: contact@simracergear.com

Products can be returned within 14 days of delivery and you can receive an exchange or a refund within 10 days under certain conditions: 

For hygiene reasons and in accordance with the law on the right of withdrawal, the product must be returned in perfect condition, in its original packaging, with all delivered items. Returned items that are incomplete, damaged, or soiled will not be accepted.

In case of a defective product, we will not ask you to return the product. We will take care of sending your order back to you express! If you do not wish to receive a second product, we will ask you to return the package to the address of our reception center. The shipping will be at your expense.

For all returns, please send an email to contact@simracergear.com, we will send you the return form and process your request. Please note that the postage costs for returns are the responsibility of the customer.

Shipping

All your orders are shipped within 24 to 48 hours excluding weekends and public holidays and delivered in France within 4 to 9 working days.